Shipping policy
Thank you for shopping at Falah. Below is everything you need to know about how we handle shipping and delivery for your orders.
Where We Ship
Regions that we currently ship to:
Singapore
Asia
United States
Canada
United Kingdom
Australia
Selected International Countries
If your country is not listed, please contact us before placing your order.
Processing Time
All orders are processed within 1–2 business days, but fulfillment will take up to a week.
Orders placed on weekends or holidays will be processed the next business day
Shipping Time & Rates
| Region | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| USA | 5–7 business days | $5.99 – $9.99 |
| Canada | 7–10 business days | $9.99 – $14.99 |
| UK & Australia | 7–12 business days | $12.99+ |
| International | 10–20 business days | Varies by location |
Delivery times are estimates and may vary depending on customs, holidays, and carrier delays.
Shipping Carriers
We work with trusted carriers like:
USPS, UPS, DHL, FedEx (depending on region)
You will receive a tracking number by email once your order ships.
Customs & Duties
International orders may be subject to customs fees, taxes, or import duties
These charges are the buyer’s responsibility and are not included in the product or shipping prices
Delays
We are not responsible for:
Delivery delays caused by shipping carriers
Incorrect shipping addresses provided by the customer
Customs clearance issues
Tracking Your Order
You’ll receive an email with tracking information once your order ships. You can track your order via the carrier's website.
Contact Us
If you have any questions about your shipment, feel free to contact us:
Email: enquiries@falalasg.com
